Troubleshooting

Have an issue? Solve it here.

8 articles in this collection
Written by Michael Paul and Andrew Luisi

Troubleshooting Guide: Most Common Issues

Audio/Video Issues? Firewalls? VPNS?

Written by Michael Paul
Updated over a week ago

Enabling Browser Permissions

Make sure your browser is allowed to access your camera and microphone

Written by Michael Paul
Updated over a week ago

Supported Devices and Browsers

Wonder is designed for desktop/laptop experience.

Written by Andrew Luisi
Updated over a week ago

White-listing for firewalls in corporate networks or VPNs

Behind a firewall? Here is a guide for your IT department

Written by Michael Paul
Updated over a week ago

How to Reset Your Host Password

Lost your host password?

Written by Andrew Luisi
Updated over a week ago

Guests Cannot Access or Enter my Room. Guests see only a white screen.

Your guests are most likely blocked by a firewall.

Written by Michael Paul
Updated over a week ago

Screen Sharing Does Not Work

Screen Sharing can be blocked by your browser

Written by Michael Paul
Updated over a week ago

I Lost the Guest Password

No longer able to access your room?

Written by Andrew Luisi
Updated over a week ago