Some functions of Wonder may be disabled or suffer lower performance if your network administrator (IT department) blocks some video and audio services.
Most commonly, the issues are solved by turning off the VPN.
If you’re unable to turn off your VPN, your network administrator will have to add Wonder to the accepted use list, commonly referred to as ‘whitelisting’. It’s an easy setup; all the information they’ll need to do this is found here:
Follow this link to find all the ports, protocols, and domains that must not be blocked for Wonder to work properly: https://support.tokbox.com/hc/en-us/articles/360029733631-What-are-the-Vonage-Video-API-network-connectivity-requirements-
The following domain must be whitelisted: *wonder.me
All the services used by Wonder are very common video and audio services used by most other browser-based video-conferencing tools. You can find more info about them through the links below: