Summary

🛡️ Protecting your data and privacy is one of our founding principles. We take this issue very seriously. Here are a few key points:

  • Wonder is completely GDPR compliant. All information can be found here.

  • Take a look at our terms of use here.

  • All of the data we collect and where the data goes is outlined in our Data Processing Agreement. This Agreement is pre-filled and signed by our managing director, and therefore legally binding. You can download a signed copy at the same location.

  • All of the data we collect is only necessary to create the best user experience. All of the data we collect can be found in our Privacy Policy.

FAQ

Which personal data do you store?

Team members: Name (encrypted) and the profile picture. As names are encrypted, we can’t connect the profile pictures to a name.

Admin: Name, email, phone number, Room name, use case, password (encrypted)

See Section 2 of our Privacy Policy: ‘Collection and storage of personal data and as well as nature, purpose and their use’

Do you store any video or audio?

No. We do not store any of this data.

Do you store the chat messages of users?

No. We do not store chat messages. Chat messages are stored on the device of the user. Only users have access to messages sent during their time on Wonder. Also, users have only access to the messages that have been sent while logged in on Wonder. All messages before or after are not visible to the user.

Can users join Wonder anonymously?

Yes. They can simply enter a fake name and cover the webcam when the selfie is taken. However, we don't recommend this, as it is not conducive to building trust or beneficial for the ambiance of an event.

Where are your servers located?

Our servers don’t have fixed positions, as we use a global network of servers in various locations. Our system is set up in a way that it always uses the best performing server available.

Proximity helps the performance of servers–therefore, the server that’s used for a given Room is always the closest one to that Room owner. If an Australian host sets up the room, the server will most likely (but not necessarily) be in Australia. We use Vonage as our user to user communication provider,

FYI: Wonder is hosted on Amazon Web Services (AWS). The servers where Wonder's data is stored are located in Ireland (EU-west-1 region).

Do you transmit any data to service providers? Do you store any cookies?

You can find all the information about this topic in our Privacy Policy.

What about encryption?

We can ensure that all communication is encrypted and sent only to clients within the Space and inside the Circle.

Do you have a signed Data Processing Agreement?

Yes! Here it is.

Did this answer your question?